Shipping and Delivery Policy for Autistrys.com

1. About Autistrys.com

Autistrys.com is the e-commerce brand of Ragima Facilitation Private Limited, Jaipur. The company provides a platform for individuals with intellectual and developmental disabilities to showcase and sell their products online, promoting inclusivity, empowerment, and financial independence.
 
 

2. Purpose

At Autistrys.com, we aim to deliver unique, handcrafted products made by persons with neurodivergence to your doorstep with utmost care. This policy outlines our shipping and delivery practices to ensure a smooth experience.

3. Shipping Locations

Shipping is available to limited locations as covered by our logistics partners. If your delivery address falls outside the serviceable area, Autistrys.com reserves the right to cancel the order. In such cases, we will notify you promptly and explore alternate arrangements where possible.

4. Shipping Process

Dispatch Timeline: Products are typically dispatched within 3-5 business days after the order is confirmed. Any delays will be communicated to the customer.

Delivery Timeframe: The estimated delivery timeframe is 5-10 business days from the date of dispatch, depending on the destination.

Tracking Information: Once dispatched, a tracking number will be shared with the customer to monitor the shipment’s progress.

5. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout. These charges are non-refundable in the event of order cancellation or refund.

6. Undeliverable Packages

If a package is deemed undeliverable due to an incorrect address provided by the customer or repeated delivery attempts, it will be returned to Autistrys.com. Additional charges may apply for re-dispatching the package.

7. Damaged Shipments

In the event of damage during transit, please refer to our Refund Policy for detailed steps on reporting and claiming a refund or replacement.

8. Disclaimer

Autistrys.com reserves the right to update or modify this policy at any time without prior notice. Customers are encouraged to review the policy periodically for any changes.

Thank you for choosing Autistrys.com. Your support empowers neurodivergent artisans and celebrates their creativity.